If printing is in progress, press the Stop button. Make sure that the product supports the paper type you are printing on. If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. Close the ADF cover, then raise the document cover. -, Include keywords along with product name. Lower the document cover. > > Clearing Paper Jams > Document … Make sure that plain white paper is loaded in the input tray. 7. Follow these guidelines to help prevent paper feed issues. Paper Jams in the Automatic Document Feeder. An automatic document feeder (ADF) is a feature in printers, photocopiers, fax machines or scanners wherein a stack of paper put into the machine and is then automatically fed through it, allowing the user to print, scan or copy without having to … Before loading a stack of paper in the ADF document feeder tray, tap the bottom edge of the stack on a flat surface so that the paper is even on all sides. Only add paper to the input tray when the product is not printing. If an original is jammed, gently pull it … Check both the input and output sides of the ADF mechanism for jammed or torn paper. If the document still jams, use the platen glass instead. Cancel the print job, if necessary. 10. Remove any jammed paper. Gently pull out the original. Do not force the paper too far forward into the ADF document feeder tray. Open the feeder cover. A document can jam if it is not inserted or fed properly, or if it is too long. Gently close the feeder. More than one type of paper is loaded in the ADF document feeder tray. 2. Gently pull out the original. Paper was added to a stack already in the tray while the HP product was printing. Before loading paper in the input tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. Close the ADF cover, then raise the document cover. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Remove your originals from the ADF. Lower Green Lever plastic feeder guide back into place and close top cover. Read Less. Looking for a repair? Do not force the paper to move too far forward in the tray. Carefully remove any jammed pages. Remove the jammed original from the feeder cover. Name. 1-15 of 85. Lift the original tray, and gently pull out the original. Thoroughly check the lid for torn pieces of paper. When using the automatic document feeder (ADF) to copy, scan, or fax, the error message ', If you are looking for information on preventing a paper jam from recurring, you can skip to the. The tray contains more than one type of paper. 1-3. Fix Paper Jams. If you were able to remove the document, proceed to step 7. Check whether an original is jammed in the original output tray. An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Officejet and Photosmart All-in-One Printer Series Issue When using the automatic document feeder (ADF) to copy, scan, or fax, the error message ' Original Jam: Clear jam, and then press OK ' displays on the product control panel. Open the ADF cover. Make sure to close the ADF top cover tightly at both ends. Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. Try to copy, scan, or fax an original document from the ADF document feeder tray to make sure that the ADF functions correctly. If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. Open the ADF cover. However, the most common place to find jammed paper is the side compartment where the actual imaging happens. If the paper tears while removing it from the mechanism, check the mechanism for torn pieces of paper that might remain inside the product. Plug the power cord back into the wall outlet. If any torn pieces of paper remain inside the document lid, more jams are likely to occur. Clear the jam: a. Raise the paper release lever, then pull out the jammed page in the ADF, either from the document tray or … Check whether an original is jammed in the feeder cover. © Copyright 2021 HP Development Company, L.P. Plug the power cord back into the wall outlet. Press the right Any key to display the next procedure. Close the document feeder. ... ADF Original Document Specifications. Original feed tray . Return the feeder to its original position. Some features of the tool may not be available at this time. categories. Do not use paper that is too thin, too thick, or too glossy for the product. Tray left side door knob. If the document is jammed in the paper exit area: Open the document cover and turn the release knob to remove the misfed documents from the document document output tray. Blank paper may be delivered after printing resumes. If a multi-page document is loaded, open the document feeder cover after removing any pages other than the jammed page from the ADF. I don't know how to resume the jobs. Modify your browser's settings to allow Javascript to execute. Open the feeder cover. 2. 11. If there are originals placed in the feeder, remove them first. Article Id: 1338229.html | Published: 10/25/2019. I followed the instructions to remove it by pulling it out. Some features of the tool may not be available at this time. Remove the document by gently pulling it out. Place the original again. Open the document feeder cover slowly. A [software component] will damage your computer message displays when printing or while installing - Click Here, Finding your Serial Number If the product does not turn on by itself, press the Power button (. Reload youroriginals in the ADF. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Do not print on paper with paper clips or staples attached. Document feed scanning area cover. P.13 “Paper jam in the Reversing Automatic Document Feeder (optional) (Lower)” The direction or the size of the original placed on the Reversing Use both hands to pull whole sheets of paper to avoid tearing them. Do not print on paper with paper clips or staples attached. A false error message might occur if the cover is not securely closed. Paper was loaded into the ADF document feeder tray while the product was printing. Here are five easy steps to fix a paper jam for a Konica Minolta Bizhub… Determine where the paper jam occurred. Try our automated HP Audio check! A misfire in the document feeder could mean that papers weren’t properly … Close the ADF cover. Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. Paper jam in the automatic document feeder. 1-3. Only use one type of paper at a time. HP PageWide Printers. Cancel the print job, if necessary. View more in. After you remove the jammed paper, the message "Reset XX original(s) on ADF, then press [Resume]." Currently loaded videos are 1 through 10 of 10 total videos. {{#each this}} With the print side up, reload an original document into the ADF document feeder tray. It automatically scans both sides of original documents. Slide the paper width guides inward so that they rest against the edges of the paper. Click here. ADF original scale. Pull the lever to open the feeder cover. 3. Perform search. Raise the paper release lever, then pull out the jammed page in the ADF, either from the document tray or from the document output slot, whichever is easier. Open the feeder cover. 14. Removing Paper Jammed in the Auto Document Feeder. Load a test document into the ADF. If the product does not continue the task, try the task again. Original Jam: Clear jam, and then press OK. If the original is jammed in the ADF: Remove the jammed document following the instructions below. Javascript is disabled in this browser. If loose toner comes into contact with your skin or clothing, wash with … Reconnect the power cord to the rear of the product. Turn off the machine. Follow these steps in the order presented to check the ADF mechanism for a paper jam. Javascript is disabled in this browser. Do not mix different types, weights, or sizes of paper. Loads the original to be scanned … View more in. Service or replace your HP product if the issue persists after completing all the preceding steps. Cancel the print job, if necessary. 6. To clean the ADF, see the user guide ' displays on the product control panel. If printing is in progress, press Stop. Paper loaded incorrectly in the paper tray. Torn pieces of paper from a previous jam are stuck inside the ADF. Turn off the machine. Do not mix different types, weights, or sizes of paper. 2-3. Remove … Please try again shortly. Remove any loose paper from the ADF input and output trays. Lift the jam-access door, and remove any jammed paper. If you tap Stop while scanning then the document remained in the document feeder and a message appears on the LCD. Torn, wrinkled, or damp paper loaded in the paper tray. Check the following points to take out jammed document: Click here to see how to clear the document jam … Use only one type of paper at a time. Paper jammed or stuck in the side of the document feeder? Inspect the Auto-Document Feeder (ADF) feed rollers. Aligned to the edges of loaded originals. Finding your Product Number. Unplug the power cord from the wall outlet. 12. Remove jammed paper from the document feeder. Close the ADF cover. Remove any not-jammed pages from the document feeder (ADF), then open the ADF cover. 2. Paper jam in the automatic document feeder. Lift the original tray, and gently pull out the original. Follow these steps to check the ADF paper sensor. Cancel the print job, if necessary. Carefully remove any jammed paper and bits of torn paper from the bottom side of the document lid. 1. If the document cannot be pulled out with ease, raise the document cover and pull out the jammed page from the inner side of the document … Cancel the print job, if necessary. Unpack the printer; Connect the cables, and then turn on the printer; Installing optional trays . Turn off the printer. Open the feeder cover. Reinsert originals in the document feeder. Lift the original tray, and gently pull out the original. Gently pull the paper out of the ADF mechanism. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the document feeder cover. Proceed to step 4 if you cannot remove the jammed document. If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on the LCD screen to clear the jam. Left original conveyance cover. I am having issues with my MF244dw's automatic document feeder. 7. There are three main areas where papers misfire: the paper drawers, the document feeder, and the side compartment. Open the ADF cover, remove and … Email How to Clear Jams in the Document Feeder on the HP LaserJet Enterprise MFP M630 to a friend ; Read More. Description. Document jammed in the ADF. Turn off printer. After removing the jam and clicking "OK," it does not resume the job!!! Do not forcibly remove jammed paper from the machine. 2. 2. Follow these steps in the order presented to clear a paper jam from the ADF. If a document jam occurs in the feeder, the message appears on the display. c. The ADF can hold up to 35 pages and feed each sheet individually. Remove any jammed paper. When rescanning the document after clearing the error, rescan it from the first page. If you can see the edge of the jammed document, pull it out gently. Enter terms to search videos. Service or replace your HP product if the issue persists after completing all the preceding steps. Email How to Clear a Paper Jam in the Automatic Document Feeder on the HP PageWide Enterprise Color 586 MFP Printer to a friend ; Read More. Press the [B&W Start] or [Color Start] key. Close the ADF cover. Paper Jam in the Document Feeder. 2. Load unused, plain white paper in the input tray. Lift the Document Cover to remove any originals in this area, then lower the cover back into position. Remove the jammed original following the guidance on the touch panel. You Cannot Scan Using the ADF. Disconnect the power cord from the rear of the product. If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. The Virtual Agent is currently unavailable. 2. Use standard 20 lb paper and always fan the pages before putting them in the ADF. When you use the automatic document feeder (ADF) to copy, scan, or fax, the error message ' The original has jammed or the document feeder (ADF) is dirty. PhaserSMART is a powerful, Internet … Make sure to insert the paper until it rests against the inside edge of the ADF document feeder tray. Document Jams in the Automatic Document Feeder. Clear any debris or scraps of paper from the ADF unit paper path. Open the document feeder top cover Printing starts. Raise the ADF input tray. If the original is jammed in the ADF: Remove the document following the procedure below. Click here. Product support for. If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. Note: Make sure the ADF cover … The ADF document feeder tray is too full. Check that the white flippers are present, if not log it in the call log. Follow the steps below to clear a document jam. Remove the jammed document. This applies to the document feeder and output trays, the scanner glass strip, the cork pad, and the pickup rollers. Original stopper. Reverse automatic document feeder DF-626 (ADF) No. If printing is in progress, tap Stop. Finding your Product Number. With the print side down, insert a stack of paper until it rests against the rear edge of the tray. Learn more, Fix and resolve Windows 10 update issue on HP Computer or Printer. - If the document jammed, go to step 11. b. This page requires Javascript. Unplug the power cord from the wall outlet. The tray can be extended to two different lengths depending on the size of original. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". … Gently pull out the original. Carefully remove any jammed pages. a. Verify the ADF document support flag is unfolded and open. Improperly loaded paper in the ADF document feeder tray. Reverse automatic document feeder (ADF) Mounted on this paper feeder unit. Setting up the printer. Turn off printer. 4. 3. 1. Audio or sound issues? incorrect paper settings in the tray and/or the print driver. … Remove the jammed paper. This page requires Javascript. Do not try to remove the document by force. 3. Lift the document cover and pull out any jammed documents to the right. … Lower the document cover. A [software component] will damage your computer message displays when printing or while installing - Click Here, Finding your Serial Number Press the OK button so that the remaining document is automatically fed out. Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams. Make sure there is no paper jam on the document feeder. appears on the control panel. Follow these steps to remove jammed paper from the ADF document lid. Carefullyremove the jammed paper. Open the feeder. If any torn pieces of paper remain inside the top cover, more jams are likely to occur. If the original is jammed in the ADF (from the document output side): Remove the jammed document following the instructions below. If the document is jammed in the paper feed area: Open the ADF cover. 4. 2. Open the ADF cover. 1. If the document is jammed, gently pull it out in the direction of the arrow. Modify your browser's settings to allow Javascript to execute. Load one sheet from the original document. Learn how to get your HP device repaired and where to check the status online. Remove anyjammed paper. {{#if (eq ../this.length 3)}}. Open the Front Cover by pulling the Cover Release Lever (1) toward you. 2. Learn how to get your HP device repaired and where to check the status online. Please wait while we gather your contact options. Turn the green roller towards the right and lift Green Lever open plastic feeder guide and gently pull paper out in the direction the paper is rolling. Open the ADF cover. 1-2. For additional information, access PhaserSMART®. If printing is in progress, press Stop button. Open this cover when removing originals jammed in the feeder. If the original is not wrinkled or torn, load it back into the feeder following the instructions on the Touch Screen. Enter terms to search videos. Please wait while we gather your contact options. Currently loaded videos are 1 through 15 of 85 total videos. ... Do not feed photographs, valuable original artwork, or documents printed on thick media into the ADF as it may cause a jam, damage the ADF feed mechanism, or damage the original. Remove the jammed original from the feeder cover. Printer indicates a paper jam each time a page ist to be printed (copy, fax, print). Close the ADF cover, then raise the document cover. Then reload the document into the ADF. Skip to Content How-to Videos. 13. Reload an original document print side up into the ADF document feeder tray. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. 3. Carefully remove any jammed pages from beneath the ADF. Perform search. If the original is jammed in the document feeder. Figure : Reload the original document into the ADF document feeder tray Press OK to continue the task you started when the issue occurred. Thoroughly check the rollers and wheels for torn pieces of paper. Gently pull any jammed paper out of the rollers. 5. Indicates available original sizes, face to be placed, and unsuitable originals. If the product does not continue the task, start the task again. Remove your originals from the ADF. Turn off the printer. Automatic Document Feeder Problems. A misfire in the document feeder could mean that papers weren’t properly aligned before you tried to make a copy, while an issue in the paper drawers might have been caused by paper in the trays not being inserted correctly. Close the ADF cover, and then close the scanner lid. NOTE: After clearing a jam in the Document Feeder, reload all originals, including the pages already scanned. 1-10 of 10. Make sure the black flippers on the feed rollers are present. 3. Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams. Open the Auto-Document Feeder (ADF) cover. Lift the Document Cover to remove any originals in this area, then lower the cover back into position. Open the ADF cover, then carefully remove any jammed paper. If any torn pieces of paper remain inside the ADF mechanism, more jams are likely to occur. To help prevent ADF jams, make sure that the parts of the ADF are clean and free of dust or sticky material. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the document feeder … Check for jammed paper in the ADF mechanism. If printing is in progress, press the Stop button. The Virtual Agent is currently unavailable. When it gets jammed, I am using the MFScanner Utility program and it notifies me to remove the jam. Pull out jammed document from ADF. e. Lift the document cover. Cancel the print job, if necessary. Remove the jammed original from the feeder cover. If the original is jammed in the ADF: Remove the document following the procedure below. Your session on HP Customer Support has timed out. See your browser's documentation for specific instructions.