Supported file system and maximum drive size: File System before connecting Max hard disk drive size for playback (Video/Photo/Music) Max hard disk drive size for recording (*1) Max hard disk drive … hope that works, because 2) below gets you into the registry: 1. I have the KDL-46EX402 and the same problem. For Windows 10, skip to Method 2. If the external hard disk drive has a different file system, format it using the Format External HDD function of the HDD AUDIO PLAYER. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. Scan for lost data Solution 1. The drive's partition and signature will be removed. WARNING: There is a risk of data loss. Support by Sony (Mobile App) Never miss an update again! Type control in the Run dialog box, then press Enter. List of Sony offices in Asia Pacific region that provide after-sales service activities. Check the remaining space in the hard disk drive. If you didnt, check all those and post your next answer. Cannot record on the external USB HDD. If it has any lights, do they come on when you plug it in? Hopefully, this will let you track your problem down to the next step. If the hard drive was NTFS format, I got a moment to watch a movie preview. Can a USB memory stick or USB … Card readers. You need to make sure that the PS4 External Hard Drive is properly recognized. Is it getting power? USB HDDs that can be used with Sony’s Android TVs must meet the following conditions. The Blu-ray Disc player can only read the first partition of the external HDD. If it does show here, chances are it doesn't have a drive letter assigned. Did you check its still working ?. To see if your Sony® product has a USB function, check the specifications section on the operating instruction supplied with the product. The fact is that TV has been able to find data on your hard drive. If the hard drive was NTFS format, I got a moment to watch a movie preview. External hard drive makes a beep every 18 seconds. If it is getting power, then do you hear any USB connection sounds when you plug it in? When recording cannot be performed normally. You must open Disk Management and document the Disk Number of the drive containing the GPT Protective partition, as you will need this information during the process. You can preview the found Seagate external hard drive data by … Sony Support External HDD. Restart the computer to check the issue. Popular Topics. STORAGE & CABLES Memory Cards & SSD. Right-click on the disk in question and select. The sound is not very frequent or continuous. All Downloads Manuals Questions & Answers. So if you want to try reformatting your drive, save everything on it somewhere else, like on your computer, before reformatting. Manuals are posted on your model support page. Find … Right click the {36FC9E60-C465-11CF-8056-444553540000} entry, choose "Export", select “Desktop” in the “Save in” box and type "backup" (without quotation marks) in “File Name”. 2012-02-07 21:08:00 ... the problem with your external hard drive is that it is probably formatted in NTFS. Different situations of Hard Disk not detected errors. Step 3. Specifications; HD-EG5. FAT32 also does not helped. 2.Reset the TV to Factory settings - When the External Hard Drive is not connected,Backup Manager 2 (BM2) will backup PC's data to cloud storage in real-time if cloud service is available.The cloud storage is used as a temporary storage. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Make sure that the USB HDD is compatible with Sony’s Android TV for recording.